The Business Slump

As a direct seller,  I am always hesitant to share that my business is in a slump.  Why is that?  Don't want to discourage potential recruits? Fear of what people will think? I have fell victim to all of these thoughts.  I have even wondered if joining an additional direct sales company would help.  I went so far as to start looking at other companies and how I could combine them with my first LOVE, my current DS company.  

A wise friend, Maggie Cacchione gave me some great pearls of wisdom - "Everyone has their own nitch. It's what they are passionate about. People look for passion. I believe you have to be committed to your company."  WOW!  I LOVE my current DS company and when I pause to really think about it - I can't imagine being anywhere else. 

Yes, my business was in a slump but I needed to really look at why that was... 1) I didn't pick up the phone to do follow-up so I could book more parties so that I could keep my business going.  2) I was living on a pink cloud of new recruits and a great previous month, so I worked my business like a hobby this month and guess what - I got hobby results.  As long as I work my business, God has provided a way for me to be successful in his time.  Truth be told, I couldn't have handled a busy month with my business while I was dealing with hubby's health issues.  The stress would have been too much.  My June calendar is full so I am blessing and releasing the slump.

So, today, I admit my business has slumps but don't all businesses.  Does it mean I close up shop and move on because of a bad day or two?  NO!  Does it mean that I look for another business?  NO!  I look at what I am passionate about and get back to work.  Get back to the basics of talking to 3 people a day about my business, booking 6 parties a month and finding 1 new recruit each month.  That is what got me promoted to Director, so I know that it works.

Is your business in a slump? Have you thought about moving on or adding another DS company?  Determine if you have done everything you can to work your business as a business.  Get creative.  Reach out to people sharing your product and how it can help them. 

As for me, I am not letting a business slump take me away from my passion.  I mean really, could you ever imagine me in anything but hot pink and black.  Have a ThirtyOne-derful day! 

Memories of My Buddy

I can hardly believe it has been 14 years since I heard your voice.  Fourteen years since I smelled snickerdoodles baking in the kitchen (I love to cook but am not a good baker). Fourteen years since we spent hours talking.  Elsie Marie Weston, my mom's baby sister, lost her battle with breast cancer 14 years ago and will forever be known as one of the strongest women I had the pleasure of knowing.  

Elsie's battle with lumps on her breast started when she was about 18 years old.  Always removed and always were not cancerous, then the diagnosis came - you have breast cancer.  She had her first mastectomy about 1990 while she was working in Atlantic City at the Claridge Casino.   Her second reconstructive surgery about 5 plus years later to replace a leaking implant, bone cancer and finally the loss of her eyesight.  She went through medication regimines, chemotherapy and physical therapy.  She continued to fight through it all.

Sure, Elsie was family - my Aunt but she was also my best friend.  Growing up, Elsie was privilege to some of my deepest secrets.  I may have been the pesty niece that she was forced to babysit when I was little but that changed.  She visited me in college.  We partied at the Headliner when we both worked for Neptune Township.  We both went to Atlantic City to open the Claridge Casino.  We were roomates - Tuckerton and Somers Point.  We weathered hurricanes, blizzards and life itself.    Elsie was there when Belinda Heldreth  was born - she even cut the cord before heading out to attend a wedding.

Elsie and Belinda were buddies.  From the time Belinda was born she was there to help.  When I was in detox and rehab, she made sure life remained as normal as possible.  I remember being in detox, not being able to have visitors - she helped Belinda make a sign and they stood outside the hospital window to show their support.  When I came home from rehab, Elsie took us in as we had been temporarily (3 months) evicted from our own home.

When Elsie left the Claridge and opened Small Wonders, a gift shop in Ocean Grove, Belinda and I traveled up on weekends to help out in the store.  Belinda spent many hours with Elsie and her sister, Edythe.  They traveled, taught Belinda to cook and bake while spending countless hours watching Disney videos.  As the cancer spread, life got a little tougher for Elsie.  She began to loose her eyesight but she was still determined to work every day in her store.  We all helped - Belinda even learned how to work the register and run credit cards at the ripe old age of 10 so that she could work in the store as Elsie was going blind.

Belinda put together one of her famous surprise parties for Elsie's 50th birthday.  Elsie was mad at first but she never stayed mad at Belinda for long.  That would be her last birthday with us.  On May 23rd, Elsie was admitted into the hospital - she had lost 95% of her eyesight to cancer and had given up her will to live.  Seven days later she became another Weston Angel - joining her parents in heaven.

The imprint that she left on the world will long be remembered by all of us.  She was a fighter.  She was loving & kind.  She was Belinda's Buddy!  A day doesn't go by that I don't think about her.  As I was sitting in Jersey Shore with Rob this week, the last week with Elsie replayed in my head.  Memories flooded in but then a calm came over me and I knew that everything would be okay - see all my Weston angels were with me as I spent the night - Mom-mom, Pop-pop, Elsie and Edythe.  Thank you my angels for being with me this week as we sat in the same hospital during the same week 14 years ago...the blessing, Rob is home.

Elsie, I miss you and I am sure that I didn't tell you enough how much I loved you. Belinda made this montage of pictures.  Elsie & Belinda (top); Belinda & I (middle) and Edythe & Belinda (bottom).  Cherish the moments today - the good, the bad and the ugly for life is precious.  Have a ThirtyOne-derful day.

Ideas on Increasing Your Sales

In February of 2011, I joined my first direct sales company with the goal of it being my full-time business SOMEDAY!  I joined companies before mostly for the discounts and there may have been a passing thought about it being more than a hobby but none of them really panned out.  I should say, I didn't work them as all of them are still in business despite my lack of business.  

As I am still working on growing my team and reaching my monthly minimum in sales, I am always looking for new ideas to increase my sales.  I do many vendor shows and honestly need to be better at the follow-up from those - I know that should be my first stop when trying to increase my business, right.  Well, for those of you who have a 500-pound phone, here some more ideas:

• Cross selling - is recommending related products that complement others that have already been purchased.  When I am talking to someone about our products, I ask them general questions and then offer solution sets for them demonstrating how our product can help them.  This way you can pay attention to the customer's specific needs.
• Best value quick sales is offering products/ services that give customers value for their money and quick delivery.  I always have a cash and carry display when I am at a vendor show.  These are NEW products that I have which I sell at a discount.  The basic discount is 25% off because I have already earned my commission during the initial purchase from my company.  I also don't charge tax or shipping on these items since I am just recouping my money for the initial purchase. 
• Business referral exchange program - teaming up with other businesses or consultants in your area.  At vendor shows, I have to say that other vendors are some of my best sales people.  They carry my product and will share tips with customers who see it - referring them back to me for the sales.  I am looking for more ways to develop this WITHOUT joining another direct sales company.  Still a work in progress for me.
• Personalize appointments is one of product offerings.  As a direct seller, we are a  party plan company but the truth is some people just want to SHOP!  They are not interested in having people to their home and claim that they are not good at it.  I have begun offering "a product experience" for those women who want to "try out" our products.  I have done a few of these and they have been successful.  A no obligation opportunity to see if our products work with their vision for using our products.  To date, everyone who has had one of these appointments has purchased the products that they tried.
• Reward your customers - for referrals whether it be for more parties (booking bonuses) or for more customers.  I have a VIP Facebook page where I offer contests with product prizes, discounted products that help boost my sales and special events that allow them to bring guests and get more gifts.  I also have a Frequent Buyer Program which encourages my customers to continue to buy from me for the discount that they receive after so many purchases.

Creativity is the key to increasing sales and expanding your customer base.  What other ideas do you have to increase sales?  What has or hasn't worked for you?  Please share them below in the comments.  Have a ThirtyOne-derful day!

Heading into Week 2 in the Hospital

Another day at the hospital...it has been a LONG weekend with many ups and downs.  For those of you who don't know, hubby, Rob, has been in the hospital for congestive heart failure and cardiomyopathy since May 20th.  

Saturday, we thought Rob was coming home for at least a few days armed with a vest to monitor his heart.  Within about an hour of one of the cardiologist (from a group practice) telling him this, the nurse came in and said everything was cancelled.  UGH!  Rob had a bad night on Saturday with no sleep due to not being able to lay down - he kept loosing his breath.  His lungs still appear to be clear but he is retaining water in other parts of his body.  .

Sunday was a tough day - shortness of breath even when Rob was just laying down.  The only positive was that he got to take a REAL shower - it is the little things that mean so much.  Then after dinner, he was sick. The game plan according to the cardiologist is to transfer Rob to Jersey Shore Medical Center for the defib pacemaker either Tuesday or Wednesday.  Of course it was a long weekend so nothing could take place.  So, we are praying that they will transfer him on Tuesday even if it is late in the day for a procedure on Wednesday, a few days in the hospital and then maybe home before next weekend.  

On Monday morning I got good news, the message read "I slept last night".  YEAH!  With a little help from some medication, Rob was able to get some sleep and was feeling better.  We moved to Jersey Shore Medical Center about 5pm.  We still do not know when the procedure will take place but we are hoping by tomorrow.  Rob figures since he doesn't do well in heat and we are going to have a hot spell by the end of the week, he will go home just in time for that.

Trust and believe that God has a plan - has been my mantra for the last few days as we wait for more answers.  Have a ThirtyOne-derful day.

Memorial Day

Happy Memorial Day!  Today's post is dedicated to those men and women who give their lives so that we may enjoy the freedoms that we have in this country.

Growing up Memorial Day was just another day off from school.  As a Girl Scout, we marched in the parades but the true significance of the day was beyond my understanding.  The Vietnam War (okay so I am showing my age) brought to light some of what the day meant but still it didn't touch my heart.  My dad and step-dad both served in the military - I have listed to their tales but yet it never really sunk in.  

At the start of "Operation Freedom" some 10 plus years ago, the commitment of the men and women in the military as well as that of their families HIT HOME!  Stephanie's husband, Bill,  was being deployed for what they said would be about 30 days.  Stephanie and I had been friends since our daughters, Jen and Belinda, met in pre-school so I was willing to help in any way possible.  There were the 3 boys - Sean, Ryan and Shane as well as Jen who were all in school, active in various activities and not really understanding what would be dad's first deployment.  The days leading up to Bill's leaving were filled with lots of paperwork - wills, living wills, etc.  The weeks after Bill left were full of emotions - tears, anger, frustration - it was just too hard for the kids to understand that dad wouldn't be home for awhile.  A 30 day deployment turned into 6 months.  Tough times for everyone - financially and emotionally.  

When Bill returned home, we all attended the next Memorial Day parade together.  It took on a whole new meaning for me as well as for the kids.  It wasn't just about a day off from work or school, it was a day to honor those who sacrifice their lives daily for us whether here or abroad. I am grateful for the men and women in the military, past, present and future who give their all so that we can live in freedom.  The battle scars of war worn by these men and women are not always seen for the emotional toll that it takes on them and their families leaves a permanent mark.  On the outside, all may be well but on the inside they carry the memories that will haunt them forever.  

If you see someone in the military - stop and thank them, let them know that you appreciate what they are doing for this country.  Check out my blog "Coupons for Our Troops" on a way that you can help our military families by simply cutting coupons.  As the sun rises on Memorial Day,  STOP and say a prayer asking for the safety of our men and women near and far who serve this country.  Yes, you may have the day off from work or school and you may be able to enjoy barbecues with friends and family - but there are those in the military who don't get a day off.

Have a ThirtyOne-derful day. 

Are Your Dreams Taking Flight?

I have been taking part in a training program, Super Star University, that is being offered by my Director, Hope Shortt.  I feel like I am back in college with a weekly class lecture, homework and practical tips to help me in my business but also in my life...

This week, we were talking about sharing the opportunity of our business with others while reaching for our dreams.  One of the things that was shared was the "5 Reasons that Our Dreams Don't Take Flight".  I have to admit that I have fallen into several of these traps, what about you?

1. Discouraged to follow your dream by others.  WOW!  For those of us in Direct Sales, I am sure it happens ALOT or at least for me it does.  It is those well-meaning people who continually challenge and question if we can reach our goals.  They are especially discouraging when you have a slow month.  Be determined to follow YOUR dream.
2. Hindered by past disappointment or hurt.  Although I had never pursued a career with a direct sales company, I did sign up with a lot of them.  Your past disappointment is exactly that the PAST!  Learn from it, grow and move on!
3. Fall into the habit of being average.  For me, this happens when I start to compare my business/ life to others.  It provides the negative nellie an opportunity to squash the dreams that I have.  I honestly don't remember dreaming much when I was younger about "what I wanted" or "where I wanted to be" which makes dreaming today hard for me.  I use my vision board to help me with this on a daily basis.
4. Lack of confidence to pursue your dreams.  This one was written just for me!  I have lacked self-confidence for much of my life for various reasons steaming back to high school.  The "business me" is confident and ready to take on the world but the Hope that dreams is working on rebuilding that confidence.  I have been blessed with leaders, new friends and colleagues who are helping me along the way.
5. Lack imagination to dream.  I guess sometimes that is me too.  I get trapped in the reality of what life is like and forget about dreaming.  You know those day dreams where you look out at the sky and just think of all of the things you want or want to do.  

Are your dreams taking flight?  Have a hard time keeping them in sight - try a vision board or pictures in plain sight so you are constantly reminded what those dreams are...Share your dreams or how you keep them in flight... Have a ThirtyOne-derful day.

The Start of Summer at the Shore

Growing up on the Jersey Shore, Memorial Day weekend was filled with mixed emotions.  It was the start of the summer season which meant that the "bennies" (or shoobies as we called them in South Jersey) would be invading for the next few months. 

In high school, I worked at Kohr's at Third Avenue so this was the first BIG weekend that we got to work.  Typically, we started working on weekends when it was nice around Easter.  This was the weekend that we were able to reconnect with old friends who came home from college or those who traveled to work for the summer.  We enjoyed days on the beach and long nights on the boardwalk - working and hanging out with friends.  The summer traffic was never really thought about nor did we really think about the people that invaded our shores.  

As I got older, moved to South Jersey (just outside of Ocean City), I came to dread this weekend.  No longer did if hold the joy of traveling to the beach and long nights of hanging on the boardwalk.  Now it was filled with shoobies/ bennies who congested the roads and littered our beaches.  It made parking impossible.  The joy of the summer was replaced with dread.    Honestly, we spent more time at the beach from Easter to around the middle of June then we did the entire summer.  These were the days that were filled with sunshine, quiet moments on the beach and only a little bit of traffic mostly caused by locals.

Yes, I know it is great for the economy and is a definite plus for all of the small businesses in the area. For many businesses, the summer season is what carries them through the long cold winter.  This year holds even more challenges at the shore as many businesses are still recovering from the devastation of Sandy.  

As for me, I will wait until the mid-week between now and mid June to enjoy the warmth of the beach and strolls on the boardwalk.  Then I will wait, patiently, for the crowds to go home before I head back to the beach.  The pool at the complex will be my haven during the day and on an occasional mid-week night, we may travel down to take a stroll on the boardwalk.  

What are your plans for this weekend at the Jersey Shore?  Do you have any tips for avoiding the crowds and still enjoying our wonderful beaches?  I would love to hear them.

Have a ThirtyOne-derful day!

Attracting More People

Over the weekend at a vendor event, I had time to watch how people interacted with potential customers and with other professionals.  As much as I used to say that I "hated' to do public speaking - I LOVE networking and meeting people at vendor events.  I was blessed with TWO compliments from other direct sales consultants who "connected" with me because they liked the way that I interacted with people.  WOW!  I was a little surprised because I never really thought about it then I came across this article - Six Easy Ways to Attract More People.

Here are the tips:

• Engage everyone with a friendly greeting.  I usually greet everyone who hesitates at my table and then askthem if they are familiar with our products.  We usually talk about the weather, the event or something that caught their eye on my table
• Focus on the individual.  I always have a giveaway at my table so while they are filling out the form, we get to chat a little bit more about THEM.  Kids, work, compliment them on something they are wearing, etc. 
• Avoid arguments.  This seems like a no brainer to me.  Stay away from topics that will cause controversy.  If they have had a negative experience with our product or a consultant - I apologize and then leave it open if they want to purse any further discussion.
• Assume everyone is good.  Always be positive.  People tend to say that I can be "too perky" which is something that I never considered myself.  I just believe that positive feelings will be contagious and if the person is having a bad day, maybe my positive attitude will help them.
• Be helpful.  I have helped out customers by offering a discount on a product or logging their favorite or wish list item - then calling them when I can offer a discount.  Small random acts of kindness are appreciated and remembered.  
• Get involved.  I LOVE to support causes that are dear to my heart - HIV/AIDS, Anti-bullying (my newest addition) and Cancer awareness.  Not only will I be a vendor at events but I donate product and offer discounts when possible.  My newest "get involved" stand is to volunteer my time and skills to local programs.

Although at times, I worry about what other professionals think or compare myself to other DS consultants, I have found that if I stick to "being ME" and follow these tips -  people will see the true me and want to do business with me.  If a customer sees me on the street, they get the same "perky" person that they met at a vendor event or a party.  It is all about relationship building as a wise person told me - customers like to buy from someone they trust and know.

Do you have any other tips on attracting people to you? Post them, share them with others.  Have a ThirtyOne-derful day. 

Opportunity is Knocking...

For those of us in direct sales, we know that besides sales we need to recruit team members in order to grow our business and our team.  Having recently promoted to Director, you would think that I would know how to do this but sometimes the basics (book, sell, recruit) get lost in craziness of the day.  

Here are some ways to be on the lookout for opportunities and to keep yourself open to them:

1. Focus not just on working harder, but working smarter.  Over the last few weeks, I have had to re-evaluate how I was spending my time (Facebook, emails, etc) instead of being productive.  I was busy but never seemed to have time for the things that would help me to grow my business.  If this is an area you struggle with, check out Balancing Without Sacrificing Business or Delete - Defer Delegate.
2. Consider "no" as "not yet".  This is a challenge for me.  I heard another DS leader say "use the "QTIP" method (Quit Taking It Personally) so I am practicing that along with many who are taking classes with me through my upline.  We have a 100 NO Challenge.  The goal is to get 100 no's because when you do, you are actually then sharing the opportunity with others.  Who knows while getting the no's, there will be a few yes or maybe sprinkled in along the way.
3. Have a long term outlook for your business.  We all have goals (short and long term) for our business but have you ever made a business play?  Chances are if you are in DS and just starting on the leadership track, you haven't, at least I know that I haven't.  I am actually going to take a class on how to do a business plan so that I can build my DS business as a business and not as a hobby.
4. Network and explore new social groups.  I have talked about networking before..This is actually the need to step out of your comfort zone which is terrifying for some (okay, some days I am in this group) but it is important to expand your circle and reach new potential customers and recruits.  It isn't just about sharing the "business you", it is about sharing "you - the person".  You need to build relationships in order to build your business.  Think of the long term benefit and not the short term numbers (sales).
5. Establish and maintain a great reputation.  For a long time, I compared myself to others in my DS company and tried to do things the way that they did - some things worked and some didn't.  My main objective was to establish a good reputation for providing good customer service.  I want my customers whether at a party or online, to be happy with the products that they purchased and to be sure that the product that they are buying fits their vision for its use.  Okay, that may sound crazy but believe it or not, I have gotten business and referrals because of my "no obligation product experience".  Having a good reputation has begun to open doors for me to exciting new opportunities.

Share your tips for being open to opportunity... Have a ThirtyOne-derful day.

In a fog...

The foggy weather outside is a perfect description for what I have been feeling this week..  actually, that is kind of how I have felt since the doctor put Rob on restriction on May 7th.  We have traveled through the last two weeks going to doctor's appointments and tests.  Hurry up and WAIT, as Rob would say.

The last test was on Monday and without hesitation they moved him from the Cath lab to the Critical Care Unit.  The doctor explained to me that Rob had congestive heart failure which has caused all of the fluid around his heart along with cardiomyopathy then there were lots of other medical terms that I didn't really understand.  A few days is what they are saying so that they can pump him full of a diuretic to reduce the fluid and the pressure on his heart.  THEN they are going to adjust his medicines.  Then, he will probably go to cardiac rehab before he can come home.  The stint is only 50% blocked so they are going to wait to replace it.  The biggest problem through all of this is that Rob had NO symptoms that there was a problem with his heart - no chest pain, NOTHING.  

God blessed us with what we thought was a sinus infection which was the reason that Rob went back to the doctor on May 7th.  He wanted to get better for our trip to North Carolina to see Belinda.  Well, that trip didn't happen nor did we spend our anniversary in Atlantic City.  We are together - struggling through the trials of this disease knowing that God has his hand in all of this - whatever is recommended by the doctors.  There is light at the end of the foggy tunnel.

I am blessed with a supportive family, friends and LOTS of prayer warriors who help me to stay strong.  For despite the fog, I don't think that this is something that will be over in a week and Rob will be back to work.  His spirits are good and he is ready to do whatever it takes to get better.  His goal - travel to North Carolina to see Belinda AND to have a steak a Charlie Browns.  Okay, so the two don't go together but considering that Rob hasn't had much of an appetite in over a month, it makes sense to us.

Thank you everyone for your prayers and well wishes.  Have a ThirtyOne-derful day.

Happy Anniversary Rob

Two years ago today, I married my soul mate, Rob.  For those of you who know our story, sorry for the repeat but it is a true tale of unconditional love.

Rob and I dated the summer BEFORE high school - me from OTHS and him from Neptune.  Not a great match due to peer pressure and just wanting to fit in as I went into HS.  We never spoke again after we broke up.  He went his way and I went mine.    

In July 2001, I received a note in the mail from him.  He said that after a year of searching, this was his last attempt to connect with me.  The search for me started because of a roadside memorial that said "HOPE".  He wanted to make sure that it wasn't me.    

When I saw the note, a smile of shock first then amazement crossed my face.  Belinda was like Who is this?  Tell me more? since she had no idea who he was nor did she know much about my high school days.  I wasn't looking for a relationship and was content for it to be "Belinda and I" till she went to college.  I emailed Rob and for over 3 months, that is all we did.  I shared tales of my past as did he.  We connected but I never let him believe that we would be anything more than friends - I wasn't interested.  On October 12, 2001 after working the midnight shift, he drove down to EHT to spend the day with me at a craft show.   Now at that time, I was making American Girl doll clothes - the day was busy with kids and business but he stuck it out. He helped me pack up and we went back to my house for dinner.  Belinda was with friends so we spend hours just talking and reconnecting.  He even showed me a picture of me from that summer that he had and continued to keep all of these years.  That was the first of many trips that Rob would make to EHT over the next 5 years.  You see, he traveled to EHT to spend his days off with us every week.  He traveled to cheering competitions, sat through practices, and went to craft shows.  

One year later, at Christmas, Rob proposed and I accepted!  Yes, we were engaged for almost 9 years before we got married.  He was concerned about Belinda.  He didn't want to change her life as she was in high school - a competitive cheerleader, active in church and EHT was the only home she had ever known.  They had their ups and downs but he would have given her and still would - give her the world.  She is the daughter that he never had.  

When Belinda left for college, I sold our home in EHT and moved to Brick.  Not an easy move for me, Miss Independence. I had been in my own home for about 20 plus years and had built a life there.  Once Belinda became a resident of North Carolina and was in her final year of college - the date was set.  I was calm and just thought it would be a routine kind of thing until that day.

You could say that I was a little nervous even for this simple ceremony with a few close friends and family.  As my dad started to walk me down the aisle, the reality hit.  This was really happening - I was getting married.  I almost passed out walking down the aisle and the pictures show the slight look of panic.  It passed as I saw Rob, just as nervous standing with Pastor and Belinda smiling at me.  It was an amazing day - the weather was beautiful, our families were there and we got to celebrate with those that meant the most to us.  

I wouldn't change a minute of the last 11 years.  We have had our rough spots but we have worked through them. Rob's unconditional love has helped me to grow as a wife, a mom and a person.  We are definitely opposites but we do compliment each other - opposites attract, right?  

Happy Anniversary to the love of my life, my hubby - Rob Wissel.

In Sickness and In Health

This morning, I am sitting at the hospital waiting... Rob is having a right and left heart catherization today.  To me it is a lot of complex terms that I don't understand.  About 4 weeks ago, he went to the primary doctor for what we thought was a sinus problem.  After almost 3 weeks, he was getting worse instead of better.  Due to his past heart attack, they started to do tests.  The end result - a leaking valve, a weakened heart muscle, irregular heart beats and  pressure around his heart/ lungs (unknown cause).  

During all of this, I have come to better understand my marriage vows.  I know, strange, right? All of this testing in on the eve of our SECOND wedding anniversary.  Rob and I have been together for almost 11 years but only got married 2 years ago.  His second marriage and my first.  Tonight, we were supposed to be in Atlantic City celebrating with dinner and fun at Harrah's which is his favorite spot.  Instead, we are learning to be a team "in sickness".

I am a caregiver by nature - helped my mom after her car accident, helped both my aunts as they struggled and then lost their battle with cancer, and helped my dad as he went for testing. I remember my grandmother taking care of my grandfather at home while he died of lung cancer.    Her countless hours spent caring for him because he wanted to be at home and not in a hospital.  I never thought about what it would really mean in my married life.  I just figured it would be the same social worker/ caregiver mode but it isn't.  My heart breaks seeing him uncomfortable and struggling to keep our life normal. 

My hubby is not a good patient, frustrated with being sick; he hates to be taken care of by anyone.  Most of all he is not good at sharing how he feels about being sick or what is happening.  Thankfully, he has let me be in the exam room so that I can ask questions and try to understand all of this.  He is good at being short-tempered and then apologizing.  Honestly, I am not sure what happened when he had his heart attack 15 plus years ago but from what I can tell, his first wife did not handle things the same way.  I am not saying there was anything wrong with it but it just makes it difficult for us to communicate about health issues now.  Despite my reassurance, I think Rob is afraid that I will leave, not being able to deal with the health issues.  WRONG!  When we married, I made a commitment that I intend to honor - no matter how cranky he gets.

Through all of this, I am growing and becoming more of the wife that I want to be.  The independent, do things on my own without talking them over days are drifting away.  We are a team.  I am blessed to have a hubby who loves me despite the fact that I make him crazy.  I have spent a lot of time in reflection and prayer with God whose arms comfort me when I am weary.  It is with his help and that of my Thirty One sisters that I am learning what marriage is truly about.

If you are married, take a moment to think about your wedding vows...don't let life get in the way.  Work, kids, debt - whatever the struggle can all be worked out when you focus on those vows you took oh so long ago.  Cherish the little moments for life is too short and can be gone in a moment.

Have a ThirtyOne-derful day.

Five Ways to be Unforgettable

Making a lasting impression is one of the best ways to be unforgettable.  Now for me, most people know me as "the bag lady" always in HOT PINK and black.  Some may add the word crazy with that while others talk about the positive experience they had when they held their home party.  I always used to say "I don't care how they talk about me, as long as they are talking about me".  Okay, maybe not the best thing in business but even if they are worried about what I am doing to grow my business, it means that I am making an impression.  I didn't start out wanting to make a lasting impression or even giving it much thought, in fact, I thought most people thought I was just plain silly.    

Without even knowing it or meaning to, I have used some of these top five tips: 

1. Maintain a positive attitude.  At vendor shows, they usually say that I am "too bubbly for the early morning".  At parties, I love to make people smile so if I am smiling it is a little hard for them not to catch the positive waves.  I believe in and LOVE the products that I sell.  I also love sharing solutions with potential customers.  
2. Use logic in your presentation.  I think I do this.  Basically, you want to present facts and reasons into your party presentation.  I do this by sharing the multiple uses that not only the company provides but also those I have gathered from my customers.    
3. Tap into emotions.  This is easy to do not only for me but for my customers when they find the "perfect" solution to their organizational problem.
4. Be concise.  or  as I would say "K.I.S.S." (Keep It Simple Sweetie).  I use a basic script or outline during my parties to keep me on track so that I can keep them simple and fun.
5. End with a creative idea that has impact or something visually powerful.  The way I deliver my parties to each hostess is the "WOW" impact that I love to share.  Each order is sorted, bagged & tied with a bow, tagged with the customer's name, has a thank you note, and a frequent buyer card attached to their receipt from the company.  It may take me a few minutes more to do this but it is well worth the lasting impression that it makes on my hostesses and the customers that attended her party.

Are you using any of these tips to make yourself unforgettable?  The key is to truly believe in what you are presenting/ selling and put your own pitch to it.  What are some of the things that make you unforgettable.  I would love to have you share them.

AntiBullying - Support a GREAT Cause

Looking for something to do TODAY on what is supposed to be a nice Saturday afternoon.  Come check out the Family Fun Day for theNEW AntiBullying and Leadership Center being held at Park 33 in Freehold.  The venue was changed due to the overwhelming support that this event has gotten from vendors, businesses and the community.

Anti-Bullying has become a cause near and dear to my heart after learning that my daughter, Belinda, was a victim of bullying when she attended public high school several years ago.  Hers was a positive outcome and I attribute a lot of it to to the various sports activities that she was involved with OUTSIDE of school.  

I will be partying Thirty One style with 20% of all orders taken being donated to this AMAZING non-profit organization.  Stop by the table and you will also have a chance to win a $25 gift certificate to purchase your Thirty One favorites.  There are over 25 vendors who will be joined by celebrity supporters like:

*Rocky MARCIANO JR *Boxing Champ Ray MERCER *UFC Legend Dan SEVERN *Broadcaster/MMA Journalist Mike STRAKA *Bellators' Phillipe NOVER *NJ State Athletic Commissioner Chief Counsel Nick LEMBO *Actor Josh FLITTER *Actor Jose HERNANDEZ Jr *Handicapped Heroes Wrestlers Zach GOWEN & Greg IRON *Actress/Entertainment Reporter Chelsea LINDER *Miss Teen NJ 2010 Erica SYZMANSKI *Miss National Sweetheart 2012 Courtney BAXTER *MS NY United States 2012 Jeannette JOSUE *Miss NY 2011 Kaitlin MONTE and many more

For those of us who grew up thinking that bullies were the BIG kids on the block that beat kids up - they were the easy ones to spot.  The bullies today are so different and the victims range from our children in the community to adults in the workplace.  

Check out my very first blog - Bullying: the Visible and the Invisible to read our bullying story.  Stop by the table and say hello.  Come out and support a great cause.  Can't join the fun but would like to place an order to support Kickin' It - go to my Thirty One website under parties and shop for "Kickin It Kids Anti-Bullying Grand Opening".  Orders can be placed until Sunday, May 19th at 10pm.

Have a ThirtyOne-derful day.

Mindset - Is Yours in the Right Place?

Over the last week or so, the blessings in my life have come in the form of trials.  I would sing "Blessings" by Laura Story but I wouldn't want to scare you away with my singing.

As we have dealt with my hubby's heart issues (some form of cardiac failure yet to be determined), my mind set has been changing towards my business and my weight loss.  An ex-boss told me once that when you cry a lot it means that you are growing!  I guess I am ready for a growth spurt!  

When all is said and done, the determining factor in our weight loss journey or in the success of our business is our frame of mind.  If we have doubts, we won't do it for it is never easy defeating the negative nellie monsters that come with doubts.  The people who succeed at their weight loss and in their business, are mentally and spiritually prepared.  They truly believe in themselves and their Higher Power, knowing that nothing on earth can get the better of them.

As for me, my mindset has undergone a transformation this week.  My Director, Hope Shortt,  did a training call this week on "Successful Mindset" which helped me to answer 3 questions, changing my doubts into believing that I can be successful.  How do you answer these three questions?

1. Why do I want (my business, weight loss, etc) to be successful for ME?
2. Why do I want (my business, weight loss, etc) to be successful for my FAMILY?
3. Why do I want (my business, weight loss, etc) to be successful for my TEAM?

By answering these questions HONESTLY, I am able to move forward with a positive attitude ready to move mountains in my business and reach my goal weight.  What is holding you back from being successful?  Write the answers down to the questions and change that mindset - YOU CAN BE SUCCESSFUL if you believe it - I mean TRULY BELIEVE.  

Have a ThirtyOne-derful day!

What Kind of Car are you?

Doing morning devotionals from iBelieve.com this morning called "What is Your Pace?" made me think about the differences between my hubby and I.  Now, I know they say that opposites attract but it can be tough sometimes as you deal with life on life's terms each day.

There are actually five categories of cars that were described as an exert from a book entitled "10 Best Decisions a Man Can Make".  The 5 categories are: the muscle car, the sports car, the semi, the mail truck and the tractor.  As I read the descriptions of each, I thought about my hubby and my daughter (even though she doesn't live at home).  The results may help me to better understand their reactions to the way that I handle or do things.

Rob is like a "semi".  He stops and starts slowly, planning out life.  I have always said that he is a planner - he sets goals and achieves them whether it is planning a vacation or paying off the mortgage.  Each goal has the same methodical plan.

As you can probably guess, this is definitely NOT me!  I am more like the "mail truck".  Although I don't walk around with a sign on my back that says "makes frequent stops" those that know me would probably say this is try.  I am on a route but move at a slower pace because I am interested in individuals (family, team, friends) and am easily interrupted with checking on them.  Some may say that I switch to a "sports car' on some days because they prefer roads that have lots of turns and quick transitions so I am spontaneous in decision-making.  

My daughter on the other hand is a "muscle car".  When you really get to know her, she likes to move fast, make quick decisions and pursue big opportunities while charging towards her goals.

This is such a great way to understand the dynamics that take place in our family.  I know that no matter how many turns or stops that I make, Rob is always ahead of me planning and moving forward waiting for me to get back on the road behind the semi.  Just as I get frustrated on the road when a semi is in front of me - I get frustrated at times with his planning nature.  I love that my daughter is charging forward towards her goal always knowing that the semi and mail truck are here to back her up when she needs it.

What is your pace? Check out the article on iBelieve.  Have a ThirtyOne-derful day!

Overcoming Doubts

Advice from Direct Selling Education Foundation (yes, I do love their stuff) was about overcoming your doubts in business but why not apply the same principles to weight loss.  Being so close to goal (7.2 pounds), I have doubts.  Many would say doubts are fears and fear is a lack of faith.  GUILTY!  So, here are some ways for me to face my fears and get rid of any doubts.  

1. Establish an advisory group.  My Thursday morning Weight Watcher's meeting is THAT group lead by the wonderful Nicole.  They have been AMAZING during my ups an downs.  In my business, I have a Director, Hope Shortt  and a team (Beacon of Hope) who is beyond words when it comes to giving advice or support.  Both of these groups help me on a daily basis to gain a fresh perspective and boost my self-confidence.  Mind you the fresh perspective is easy, it is the boost in self-confidence that is a little tougher.
2. Get a mentor.  A mentor provides more personalized guidance.  Both of mine were mentioned when I talked about the advisory groups.  See, they are also there to help on a one-to-one basis when things get tough.
3. Step away and clear your head. Being a recovering addict, getting "into my head" and getting overwhelmed is what I do best!  So, I need to move away - move away from the tempting cookies or candy, get my butt up and take a short walk.  As far as my business, when I get stuck and  am focusing on what I need for a given month, I step back and change my perspective.  I look at the blessings that I have been given through my business and then focus on my customers and what they need.  
4. Do more research.  For me, doing more research involved talking to a Wellness Coach, Jodi Greene Strumeier who helped tweak some of my eating habits.  As for my business, I began networking with successful business owners like those who are part of Entrepreneurial Think Tank for Moms.  I have learned about blogging, and tweeting (which I actually like to see updates better than Facebook).  The professional development that they offer is presented through a general business perspective instead of just for direct sales.  Don't get me wrong, my direct sales company has amazing weekly training and my Director has launched "Super Star University" which are semesters filled with information that will help me (and all levels of her team) to grow our business.  Talking to others in business helps me to remember that my direct sales business is just like every other business with similar challenges.
5. Calculate your risks and create a plan.   I love the first line of this section "Much of our doubt normally comes from our fear of failure". Seems like a no brainer, right? I have goals - personal and team goals when it comes to the number of parties, the number of new recruits and the number of sales.  Sounds like a plan, right?  I haven't planned for everything though - what happens when there are set backs (a bad month) or how do I keep from straying off the track - trying other things?  This is when the need for a comprehensive plan comes into play.  As far as my weight loss - the plan is simple track, move more and you will reach your goal, that is the Weight Watcher's concept.

It is human nature to have doubts, some of us focus on the doubts more which leads to "negative nellie".  I am working each day to overcome my doubts...I will reach goal by July 24th when I walk across the stage to get my hug from Cindy Monroe, CEO, as a new Director.  The plan is already starting to formulate on where I want to be next year at conference for my business.  As for my weight loss journey, once goal is hit - the tough work begins and that is to maintain my weight goal.  What are your doubts?  Write them down, confront them and move on!

Devotions, prayers and keeping a journal are all part of how I am going to overcome doubts.  Let's hear how you are going to overcome yours.  Have a ThirtyOne-derful day.

The V-8 Moment

"Now faith is being sure of what we hope for and certain of what we do not see"  Hebrews 11:1

WOW!  I feel like I have been in a "V-8" commercial the last few days.  You know the one where the person hits themselves on the forehead and says "should have had a V-8".  The only difference is that God is asking me "Do you truly BELIEVE and have FAITH to walk the path that I have set aside for you?  Powerful questions that really got me to thinking about the alternate routes that I have been taking over the last several months...

I believe that there is a plan for all of us and despite the fact that we may veer off the road, we will get to the ultimate destination if we truly trust and believe.  Having had the V-8 moment on Saturday, went to Church on Sunday only to hear that the sermon was on FAITH!  I was definitely in the right place.  Pastor said a few things that really hit home:

• It is not a matter of what we say we believe but what we do that indicates what we truly believe.  I need to not only talk about the walk but I need to walk the walk.
• What we truly believe effects the way in which we live our life.  If we truly believe and have faith, we will not bail out when the going gets tough.

The last thing was his "department store" story.  Faith is like a department store.  First you have to enter in the building or make a conscience decision to have faith in a higher power.  Once you have made that choice, you check out all that is offered on the ground floor before you are ready to move up to the next floor or grow deeper in your faith.  See there is always more to learn and understand if we are only willing to grow.  Sometimes though we get stuck on a floor and are not willing to grow - this is me lately - stuck on a floor because of FEAR.  

My two biggest struggles: 1) reaching my goal weight and 2) becoming successful in my direct sales business.  

Over a year ago, I left my full-time job with the goal of having a thriving direct sales business and not ever going back to work for someone else again.  In January, a touch of fear hit me and instead of praying, believing or having faith - I took a part time job.  I enjoy the people and it is only 1 or 2 nights a week but the reality is that it is just a crutch for me.  The nights that I used to work my business with training, customer calls, etc. is now spent at a part-time job.  The only nights that I am actually off are when I have booked parties/ events or when my hubby is off.  Let me tell you this was definitely a V-8 moment. 

So what alternate route are you taking?  Do you have reasons/ excuses why you needed to veer off the path, heading in another direction for the moment?  Acknowledge those FEARS and find FAITH in your higher power BELIEVING that he will bring you through whatever it is you are afraid of.  

Have a ThirtyOne-derful day.

Collections - Are they part of your party?

Many direct sales companies are in the midst of a catalog change and ours is one of them..  With this change comes changes in the way we do our parties as well as present our products.

I read an interesting article by Deb Bixler called "Show Presentation Tip: Focus on Collections" which has some great tips.  All direct sales companies have "collections".  Items that are easily grouped together to solve a particular problem - organization, aging, etc.  First, do you know what your company collections are?  If so, when you present at a party do you talk about collections or individual products with the guests trying to guess what would work well together?

My company (not mine personally but the direct sales company that I am a Director for) has focused on collections for as long as I can remember.  A core product plus two which for us is usually a purse or tote with two accessory pieces.  These are our solution sets and the company has set up our catalog to highlight or market most of our products in one or more of these combinations to help our customers see the versatility of the products.  I keep this in mind when I am doing a party as well since it helps customers in making choices.  They usually just say "I want that collection".  I also use the catalog to highlight the same collection and the different ways that it can be used.

Interesting tidbit - sales tend to increase with a collection because people can see themselves using all of the pieces.  People will buy down if they do not want something but if you talk about the middle or bottom of the line (instead of telling them why they need the top of the line) they will not buy up!  WOW! This was an eye opener for me.  Time to look at how I am presenting my collections, ensuring that I am highlighting the high end/ high demand products.

Have a ThirtyOne-derful day!

Happy Mother's Day

Mother's Day has many meanings for me, for I am blessed to be a daughter, a step-daughter and a MOM!

To my mom, Joan, we have had our rough spots over the years but I think every mom and daughter do.  You have stuck by me through thick and thin, good times and bad with LOTS of great memories along the way.   As a child, you were there to guide and support me.  You were at all of my activities and our door was always open to my friends - no matter how late the hour.  Through my college years, you came to visit and was there to support me.  As I grew up, we were still close but my addiction years put a strain on our relationship.  I am sorry for the hurt I caused for it wasn't a personal thing it was more about the addiction.  I am grateful that now we have a friendship in addition to a mother/daughter relationship.

To my step-mom, Patti.  I am grateful that we have become closer.  Honestly for many years, I wasn't sure how I fit in but through it all, you were there with open arms.  We don't see each other or talk often but I know that you are always there if I need you.

To my daughter, Belinda who makes MY Mother's Day so special.  They say you never know what it means to be a mom until you have a child - I agree 100%.  I now understand why my mom put up with everything (the good, the bad & the ugly) all of those years.  My daughter is my heart.  It was "you and me, kid" for most of your life and I wouldn't change it for the world.  Being a single mom had its struggles but with the love and support of family and friends we made it.  I couldn't be prouder of the woman that you have become.  As a child, you were a challenge - having your own opinion and questioning everything but you helped me to grow as a person too.  

To those who have lost their moms, cherish the memories.  To those who have a strained relationship with them, reach out, re-connect - bless and move on - for you don't want to live with regrets when they are gone.  Celebrate Mother's Day with your mom and with those who have been like a mom.  

Have a ThirtyOne-derful day.

A Bittersweet Day

WOW!  That kind of sums up yesterday for me - overwhelming happy, a little nervous & grateful.  

No, the overwhelmingly happy wasn't that I reached my Weight Watcher's goal but that I lost 2 pounds in a week when I wasn't sure I was going to loose anything.  At weigh in, after my look of total surprise at a 2 pound loss, I OFFICIALLY set my goal weight of 146 (the top of the scale for my little 5' 4" height).  I am just about 8 pounds away!  Talk about shocked.  Okay, so that was the goal all along but in the back of my mind, I don't think I ever really thought I would reach it.  Call me a "negative nellie" but I could never see myself there.  This is actually possible - I could celebrate TWO of my goals - walking across stage at National Conference as Director (goal completed, just need to walk) AND my goal weight.  Now to make sure that I don't self-sabotage the track to goal weight.  

Rob and I headed to the cardiologist for his emergency appointment.  He allowed me to come into the room so that I could hear things for myself from the doctor (a praise in itself).  They found fluid on his lungs as a result of some sort of "cardiac failure" but they can't determine the extent until they finish some more tests.  THEN, a decision will be made about surgery.  Can I tell you how angry I was at the GP for his "surgery NOW attitude"?  I really liked that the cardiologist spent time with us talking about all of the options and laying out a plan that will happen quickly but is manageable.  A script of lasix has already reduced some of the fluid which allowed hubby to sleep through the night - the first time in over a week.  Last night, he was even able to finish a sentence without loosing his breath - another victory.  Yes, we still have tests (EKO on Tuesday, stress on Wednesday) and he is wearing a heart halter for 24 hours ending today but there is not a feeling of panic.  Prayers are still needed because I believe that they will work!

To top it off, even though I had a "senior moment" - I prefer to call is that instead of a "fear/doubt" moment - I was able to enroll in an amazing training program to grow my business called "Super Star University" offered by my Director, Hope Shortt.  This is my time to grow, change my mindset and hopefully be an inspiration to others, especially those on my team.

I am grateful for the path that God is leading me on.  I know that I stray many days looking for quick & easy ways to make my business a success or thinking it will take care of itself but when I lean on God to guide me - all things are possible.  Thank you everyone for your kind words, thoughts and prayers.

Have a ThirtyOne-derful day.

Repeat Sales are the Key to My Business Success

For many businesses, repeat sales are the difference between success and failure.  Building relationships or friendships are more important than the sale.  Treat your customers like you would treat your friends which helps to build trust in you with an end result being the desire to continue to give you business.

Here are some tips from Direct Sales Education Foundation:

• Create opportunities for friends to buy, rather than having sales.  My company offers amazing monthly customer specials but sometimes these are not the items that my customers need at the moment.  If a customer doesn't want the special, I offer it to other customers who may want or need the products on special.  Providing good customer service will encourage people to shop with you again and again.
• Truly believe that your product/ service helps your friend.  Many people I meet at vendor shows and parties are curious about my "style" of selling.  As much as I believe  that I have an organizing solution for every customer, the reality is, the items may not be for everyone.  The products may not fit their vision for the space or area that they want to organize.  I want everyone to like their products and will do whatever it takes to ensure customer satisfaction.
• Always deliver excellence.  Our company has a return/ replacement policy for 90 days, if a problem occurs after that, it is important that I find a compromise to help the customer ensuring their happiness.  Follow-up customer care calls help to ensure that everyone is happy and using their product.  Honestly, follow-up phone calls are where I fall short in my business.  
• Keep your promises.  I don't make promises, I simply am honest with my customers.  If I don't know the answer to a question, I tell them that and then seek the answer.  If I make a mistake, I admit it.  It is not easy sometimes but the truth is - honesty is the best policy.  Customers may be upset at the moment but in the end they will appreciate the fact that you were honest with them.
• Focus on conversation, not a sales pitch.  This goes back to the 10-second rule promoted by Dana Wilde.  Provide solutions based on what you know about their lives - don't try to sell them based on your needs or sales goals.

Repeat business is based on developing relationships with your customers.  How do you generate repeat business?  Please share your ideas below!

Have a ThirtyOne-derful day.  

Pictures Help You Grow Your Business

Picture taking has become so easy over the last few years with smartphones.  You can take a picture anywhere you go as long as you have your cell phone.  I mean, how many of you leave the house without your cell phone?  I know, I don't and if I do, I head back to the house to get it.  Once you take pictures, it is so easy to post for Facebook and Instagram. 

There was an article in January of 2013 on the Direct Selling Education Foundation website  called "4 Ways Photos Can Help You Grow Your Business".  Here are their suggestions:

1.  Take pictures of yourself and other people using your product.  I have been using this suggestion the most especially when I am at vendor shows.  It allows me to share not only my display but encourage potential customers to visit other vendor friends at the event.  Photo contests are a great way to get customers to share their pictures.  I have done this as well on my closed Facebook group for my VIP customers. 

2.  Take pictures of your parties (with permission).  This is one that I haven't tried but would love to.  My problem is that I am usually so involved partying with guests and the hostess that I forget about taking pictures.

3.  Take pictures of things you get to enjoy as a result of your business.  This could be of a vacation you have earned, a program or sport that your children get to participate in because of your business or product that you have earned from your company.

4.  Share pictures of things unrelated to your business.  This lets people know that you are not all about business.  

I was using this marketing strategy before I even knew it was a strategy.  It was just a way for me to reach out to family, friends, and potential customers to let them know about me, my products and where I am doing vendor events.  Just another way to network and build relationships with customers.  As soon as I learn how to post pictures on my blog, I will begin sharing photos here as well.

Have a ThirtyOne-derful day!

Upcoming Personal Challenges

The passage "God never gives you more than you can handle" has been a challenge for me in the last 24 hours.  As many of you know, the upcoming weekend was a triple celebration weekend in North Carolina with my daughter.  Plans were abruptly changed yesterday by a simple doctor's visit.  

Three weeks ago, hubby went to the doctor for what we thought was just allergies. The doctor gave him medicine and sent us on our way.  Since he wasn't getting any better and in fact, I thought he was getting worse, I convinced him to go back to the doctor.  After an EKG because he had prior heart problems, we found out that the stint in his heart is clogged and he heart is beating at about 150 per minute (normal is 75 - 100).  To say the least, the doc put him on restriction with NO travel which means no trip to North Carolina.  The week's schedule has been totally changed to include chest x-rays this morning and an emergency visit to the cardiologist on Thursday.  

The toughest part was calling Belinda last night and telling her that we wouldn't be down.  This has been the longest 7 months without a visit - her home or us down there, for both of us.  Having only been married just 2 years on May 21st, this was the first time that I had to put my hubby BEFORE my daughter.  Being a single mom for about 17 years made me very independent and Belinda ALWAYS came first, no matter what.  This is a hard transition for both Belinda and I.  The "bad mom" thoughts came first, then I did a time on the "pity pot", and then fear since I have never dealt with heart issues like this.  

As I sit here today, missing my daughter, worrying about my hubby and fearing the unknown of the next few weeks with surgery - I am forgetting about the arms of God that I can rest in, turning everything over to him who gives me strength.  I know that God will be there to give me comfort in the times of fear, he is there to give me strength when I think I can't go any further and a shoulder to cry on when I just need to let go.  

The next few weeks will be a challenge, I may miss a blog or two and for that I am sorry.  Blogging has become a great outlet for me - Have a ThirtyOne-derful day! 

  

Networking Mistakes

Many of you know that I am BIG supporter of networking for my business and yours.  An article in Direct Selling Education Foundation  focused on "Three Networking Mistakes" and before the light bulb went off - I am sure that I made them.  Entering room filled with people that I didn't know was definitely out of my comfort zone.

1.  Focus on building relationships.  This is part of long-term planning because if your contact can't help you now, they may in the future be a customer or know someone who can use your product.  This should have been a no-brainer since this was key when I worked as a Social Worker.  I now look at people as connectors (for lack of a better word).  They may or may not be my customers but as they get to know me, they will happily refer me (and my products) to other customers.  A key example is a customer, Heather, who is also a vendor/crafter.  We met, she bought product and now is my biggest promoter.  She tells everyone how much she loves her product (and me).  We are building a relationship as I help her with her "new" craft business sharing tips and ideas.  

2.  Don't play the role of counselor; keep the conversation social and friendly.  WOW!  this also seemed so basic.  When asked what I do, I share about Thirty One but then try to focus on the other person, practicing Dana Wilde's 10-second rule.  This leads into the next mistake..

3.  Digging too deeply into people's lives makes them uncomfortable.  By using the 10-second rule I have learned to just stick to the "general" areas of a person's life without getting too personal.  Of course, the social worker side of me loves to know more but I am learning that it isn't important in my direct selling business.  Knowing basics MAINLY helps me to remember tidbits about people that I meet so that when we meet again, I can talk to them in a little bit more detail.  For example, after the initial basic meeting; the next meeting I will be able to call children and/ or hubby by name or ask about their job.

Networking has been a key to growing my business over the last several months.  We all will make mistakes but we need to learn from them, bless and move on.  What advice would you give for successful networking?  Please share your comments below!

Have a ThirtyOne-derful day!

Social Media

Social Media can help a business or for an "addictive personality" it can put the kabash on what was starting out to be a productive day....okay, so maybe it is not a great beginning to a blog but so true in my life.

An article in Direct Sales Education Foundation last year called "How to Manage Your Time on Social Media" has some great tips for things to help you run an effective social media presence.  You can click the link to get the details but here are some of the tips in a nutshell:

1. Start from the results you want
2. Plan ahead
3. Go Mobile
4. Avoid spreading yourself too thin (You mean I can get thin by Facebooking or Tweeting?)
5. Stay focused

These are all great tips that I am sure work well for the average person.  I on the other hand can easily loose myself in Facebook reading everyone's comments, likes, etc.  So for the "addictive personality", here are some tips that I am trying to manage my time and become more productive while still incorporating social media into my business...

1. When I am in my office for "office hours" - I have a picture of a security camera that makes me think others are watching.  It helps me focus on work and tackling that to do list.  
2. I write my blog first thing in the AM, this way I don't get sided tracked.  Yes, blogging has become an every morning thing that I absolutely love.  Thank you Vanessa Coppes   
3. I am changing the "news feed" to the people and things that I want to hear about daily.  No, I don't want to hear about every meal or little detail of your life so I will check in with those people when I have time.  Less is sometimes better.
4. When I am ready to spend time on Facebook, I limit it to a certain about of time - usually AFTER I have finished my to do list.  This is how I stay focused.  

Yes, these are basic but sometimes I have to K.I.S.S. (Keep It Simple Stupid).  Social media has helped my business by helping me to build relationships with customers, friends and family across the country.  Sharing tips, new products and even blogging about my life (who would have thought some one would want to read about it) has helped to build those connections.

If you are not using social media in your business, you should for so many reasons.  Conquer the fear (for the techno challenged) and meet your customers where they are hanging out.  

Do you have any great tips for managing time on social media?  How do you use social media in your business?  I would love to share your comments with others.  

Have a ThirtyOne-derful day!